Shipping policy
Thank you for shopping with Valid Gate. We are committed to delivering your order quickly and reliably.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping — $5.99 | 5–8 business days
- Free Shipping — on all orders over $75
Where We Ship We currently ship to all 50 US states. We do not ship internationally at this time.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays Occasionally, shipping may be delayed due to high order volumes, weather conditions, or carrier delays. We appreciate your patience and will do our best to keep you informed.
Questions? If you have any questions about your shipment, please contact us at sales@iods.ai.